![]() ![]() ![]() If TeamViewer Host is installed on the device, then selecting Remote Admin: Open TeamViewer QuickSupport in the Push Device Actions menu will force the device to run the background process (in the event the process has crashed and you need to start it). You can use the "TeamViewer Host" application to control the device remotely, however commercial use would require you to purchase a subscription directly from TeamViewer. The local admin would then see the TeamViewer session ID on the display and can relay this, allowing you to open a TeamViewer session and make the changes you need within the Android system.Ĭontrolling the Device Without Local Input ![]() Use Cases: Share your complete screen live to a technician. You can even mirror your screen to any other iPad or iPhone TeamViewer provides easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide. The program has evolved over time to be even easier to use for the more uninitiated users, and TeamViewer QuickSupport is a step in that direction. This option will open TeamViewer QuickSupport on the device if this is not installed it will take the local admin to the Google Play entry in order for it to be installed. Get support for your iPhone and iPad from any computer. QuickSupport gives ITS a new tool to help people with their computers. Sony devices require the Device Administrator. Pass your ID on to your trusted technician, who is using the TeamViewer full version. You would then select Remote Admin: Open TeamViewer QuickSupport from the list. OBUs IT Services has partnered with TeamViewers QuickSupport for remote support. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at 3. This will allow a local admin to provide the TeamViewer session ID to you, giving you total control over the Android system (providing the device supports remote control).įirstly you would need to select the relevant device from within your Remote Management account, select the overflow menu to open the Push Device Actions list. Kiosk Browser Remote Management will enable you to launch TeamViewer QuickSupport on your device(s). ![]()
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